Skinsauna.gg Terms of Service

1. ELIGIBILITY AND ACCOUNT REGISTRATION

1.1 Age and Legal Capacity

You must be at least 18 years old or the legal age in your jurisdiction to access and use Skinsauna.gg. By using the Platform, you represent and warrant that: You are of legal age and are fully able and competent to enter into the obligations set forth in these Terms. Your use of the Platform does not violate any applicable law or regulation in your jurisdiction.

1.2 Account Creation

To access certain services on the Platform, you must create an account and provide accurate and complete information, including logging in via your Steam account. You agree to:

• Keep your account information updated and secure.
• Maintain the confidentiality of your login credentials and accept responsibility for all activities that occur under your account.

You may not share your account with anyone else, nor may you use another personʼs account without their permission. You may delete your account by contacting our support at: support@skinsauna.gg

2. VIRTUAL ITEMS AND OWNERSHIP

The ownership of any Virtual Items traded on the Platform is governed by Steam and subject to Valve Corporationʼs rules. We do not claim any rights to the Virtual Items.

3. PAYMENTS AND FEES

3.1 Transaction Fees

We may charge fees for trades, payments, and other services offered on the Platform. The applicable fees will be disclosed prior to the completion of any transaction. By completing the transaction, you agree to pay these fees.

3.2 Payments and Refunds

All payments on the Platform must be made using the payment methods made available. All sales and trades are final. We do not offer refunds except as required by law.

3.3 Tax Obligations

You are solely responsible for determining any tax obligations related to your transactions on the Platform. We do not provide any tax advice and will not be responsible for any tax liabilities you may incur.

3.4 Payments

The Platform offers a Cashout feature which allows users to exchange Virtual Items for real money. The payouts for the Virtual Items will be processed within 0–7 days from the date of request. You agree that:

• All transactions are final and cannot be reverted, refunded, or cancelled after the transaction has been processed.
• The price of your Virtual Items may vary based on various factors.
• You are responsible for all tax obligations regarding the sale of Virtual Items.
• You will provide accurate payment information. We will not be responsible for any losses as a result of incorrect payment information entered.
• You send the items to the correct Steam account controlled by us. We will not be responsible for any losses as a result of items sent to fraudulent or incorrect accounts.
• After the transaction has been processed from our side, the exact timing of payments may vary based on factors such as bank processing times, public holidays, or other events beyond our control.

3.5 Right to Refuse or Cancel Transactions

Skinsauna reserves the right, at its sole discretion, to refuse, delay, or cancel any transaction or sale of Virtual Items at any stage and for any reason, including but not limited to:

• suspected or confirmed fraudulent activity;
• errors in pricing, processing, or system operations;
• failure to comply with KYC (Know Your Customer) or AML (Anti-Money-Laundering) requirements;
• violation of these Terms or applicable law;
• technical or operational issues affecting the Platform; or
• any other reason necessary to protect the integrity, security, or compliance of Skinsauna’s operations.

If a transaction is cancelled after the transfer of Virtual Items but before payment has been issued, the items may be returned to the user where feasible. Skinsauna shall not be liable for any losses, opportunity costs, or damages arising from the refusal or cancellation of a transaction in accordance with this Section.

4. USER CONDUCT AND OBLIGATIONS

4.1 Prohibited Activities

By using Skinsauna, you agree not to:

• Use the Platform for any illegal activities or to violate any laws.
• Attempt to bypass security measures, access unauthorized accounts, or engage in activities that interfere with the operation of the Platform.
• Use bots, automation, or scraping technologies to interact with the Platform.
• Sell or trade Virtual Items that you do not own or have the legal right to trade.
• Engage in price manipulation, fraud, or any deceptive practices. Impersonate another person or entity.

4.2 KYC and AML Compliance

We reserve the right to perform Know Your Customer (KYC) checks at any time and to ask for additional information to verify your identity and ensure compliance with AntiMoney Laundering (AML) regulations. Failure to comply with such requests may result in the suspension or termination of your account.

5. ACCOUNT SUSPENSION AND TERMINATION

5.1 Our Right to Suspend or Terminate

We reserve the right to suspend or terminate your account at our sole discretion, without prior notice, if we believe you have violated these Terms or engaged in prohibited activities.

5.2 User-Initiated Termination

You may terminate your account at any time by contacting us at support@skinsauna.gg. Upon termination, everything including your Credits associated with your account will be canceled without the possibility of recovery.

7. DISCLAIMER OF WARRANTIES

The Platform, Virtual Items, and all related services are provided “AS IS” and “AS AVAILABLE,” without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, noninfringement, or uninterrupted service.

We do not guarantee that:

• The Platform will be available at all times without interruption.
• The information and content on the Platform are accurate, complete, or reliable.
• Any Virtual Items will hold any specific value.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no event shall Skinsauna, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of Virtual Items, data, profits, or goodwill, arising out of or in connection with:

• Your use or inability to use the Platform.
• Any unauthorized access to or alteration of your account or Virtual Items.
• Any bugs, viruses, trojans, or similar threats transmitted via the Platform.

In no event shall our total liability to you exceed $100 or the total amount you have paid to us within the 12 months preceding your claim, whichever is greater.

9. PRIVACY AND DATA USE

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

9.1 Data Disclosure

We may disclose your personal information to third parties, including law enforcement or regulatory authorities, if required by applicable laws and regulations, or to protect our rights and property.

10. DISPUTE RESOLUTION

10.1 Governing Law

These Terms and any disputes arising out of or relating to these Terms shall be governed by the laws of Finland.

10.2 Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved through binding arbitration under the rules of Finland. The arbitration shall be conducted in English. Before commencing arbitration, the parties agree to attempt to resolve the dispute amicably for at least three months.

11. AMENDMENTS TO THE TERMS

We reserve the right to modify these Terms at any time. Material changes will be communicated to you via the Platform or email. By continuing to use the Platform after any changes become effective, you agree to the revised Terms.

12. SEVERABILITY

If any provision of these Terms is deemed unlawful, void, or unenforceable, the remaining provisions shall continue in full force and effect.

13. INTELLECTUAL PROPERTY RIGHTS

All intellectual property related to the Platform, including content, design, software, logos, and trade names (collectively referred to as “Skinsauna IP”), is owned exclusively by Skinsauna and its affiliates. This property cannot be copied or used without Skinsauna's prior written consent. Infringing on Skinsauna IP is strictly prohibited and may result in legal action. Any trademarks or intellectual property belonging to third parties, referred to as “Third Parties IP,” also remains the property of those third parties. No licenses to use Third Parties IP are implied unless explicitly stated in writing by the owner. Unauthorized use of Third Parties IP is also prohibited.

14. INDEMNIFICATION

The Platform and its services are provided "AS IS" without any warranties from Skinsauna, who disclaims all implied warranties, including those of merchantability and fitness for a specific purpose. You are solely responsible for any actions taken while using the Platform, including trading items. To the fullest extent allowed by law, you agree to indemnify Skinsauna and its affiliates against any claims, damages, or expenses arising from your use of the Platform, violations of the terms, or infringements on third-party rights. If a third party files a claim against Skinsauna due to your actions, you must cooperate in defending that claim. Skinsauna may take over the defense of any indemnified matter and you will be responsible for any related legal costs. You cannot settle any claims that affect Skinsauna's rights without its written consent. These indemnification obligations remain in effect even after your account is terminated.

15. CONTACT INFORMATION

If you have any questions or concerns regarding these Terms, please contact us at support@skinsauna.gg.