Contact Skinsauna
Questions about a sale, a payout or your account? Reach our support team through live chat or email.
Live chat
The fastest way to get help. The chat opens right here on the site.
Tell us which Steam account you use on Skinsauna so we can find your case quickly.
support@skinsauna.ggHelp center
Guides to selling, payouts and verification.
Browse the help centerBefore you contact us
We can help fastest when we can find your case straight away. Include the Steam account you use on Skinsauna, roughly when the sale happened and a short description of what went wrong.
Most payout questions are about timing. Instant SEPA bank transfers usually arrive within minutes. If your bank does not support instant SEPA, the money still arrives, but it can take a little longer.
As a real-money service we verify customers where the law requires it. If we ask you to verify your identity, follow the steps shown on the site, and contact us if something does not work.
Account and data requests
To delete your account or your personal data, email our support. The privacy policy explains how we handle personal data.
Company details
- Company
- Skinsauna Oy
- Business ID
- 3418981-7
- Registered office
- Kuuterseläntie 1b, 02130 Espoo, Finland
- support@skinsauna.gg